Last updated: 1 January 2026
This Privacy Policy explains how Axirom (“we”, “our”, “us”) collects, uses, stores, and protects your personal data when you use our website, platform, and services.
Axirom is a brand of Teoq Ltd.
1. Data Controller
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:
Teoq Ltd
71–75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Email: contact@axirom.com
2. Information We Collect
We may collect and process the following categories of personal data:
2.1 Information You Provide Directly
- Full name
- Email address
- Company name
- Billing and invoicing details
- Account login credentials
- Any information submitted via contact forms, onboarding forms, or support requests
2.2 Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Usage data (pages visited, features used, timestamps)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and operate the Axirom platform
- To create and manage user accounts
- To process payments and issue invoices
- To improve platform performance, features, and user experience
- To communicate with you regarding service updates, support, or legal notices
- To comply with legal and regulatory obligations
4. Legal Basis for Processing
We process personal data under the following legal bases:
- Contractual necessity – to provide our services
- Legitimate interests – improving our platform and services
- Legal obligation – compliance with applicable laws
- Consent – where explicitly required (e.g., marketing communications)
5. Data Sharing and Disclosure
We do not sell your personal data.
We may share data with:
- Payment processors
- Cloud hosting and infrastructure providers
- Analytics and performance monitoring services
- Professional advisers (legal, accounting, compliance)
All third parties are contractually required to protect your data and process it only according to our instructions.
6. International Data Transfers
Some of our service providers may be located outside the UK.
Where data is transferred internationally, we ensure appropriate safeguards are in place, including:
- UK-approved standard contractual clauses
- Adequacy decisions where applicable
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal, accounting, or regulatory requirements
When no longer required, data is securely deleted or anonymised.
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, please contact us at:
📧 contact@axirom.com
9. Cookies
Axirom uses cookies and similar technologies to:
- Ensure platform functionality
- Analyse usage and performance
- Improve user experience
You can manage cookie preferences via your browser settings.
Further details are available in our Cookie Policy (if applicable).
10. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Encryption
- Secure access controls
- Regular security reviews
However, no online system can be guaranteed to be 100% secure.
11. Children’s Data
Axirom is not intended for use by individuals under the age of 18, and we do not knowingly collect data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Teoq Ltd
71–75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
📧 Email: contact@axirom.com
